Effective Date: January 1, 2023

1. Agreement to Terms

Adaxa LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

By using this website, you agree to the terms of this Privacy Policy and consent to the collection, use, and sharing of your information as described herein. If you do not agree, please do not use this website.

Use of this website is voluntary, and you may choose not to provide personal information. However, certain features may not function without it.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Financial and loan-related information (e.g., income, assets)
• Any information submitted via forms

Automatically Collected Information

• IP address
• Browser type
• Device information
• Website usage data

Third-Party Information

We may receive information from:

• Credit bureaus
• Verification services
• Social media platforms (if used for login)

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve user experience
• Analyze website traffic
• Run advertising campaigns
• Track performance

You can disable cookies in your browser settings, but some features may not function properly.

4. How We Use Your Information

We use your information to:

• Process loan applications
• Respond to inquiries
• Provide customer support
• Send service-related updates
• Improve our services and website
• Send marketing communications (with your consent)

5. SMS Communication & A2P Compliance

Consent to Receive SMS

By providing your phone number through our website forms, you give express written consent (opt-in) to receive SMS messages from Adaxa LLC.

These messages may include:

• Application updates
• Loan status notifications
• Appointment reminders
• Document requests
• Service-related alerts

Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction and account activity.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

After opting out, you will no longer receive SMS messages unless you re-subscribe.

Help Instructions

For assistance, reply HELP or contact us at:
📞 602-919-4079

Important SMS Disclosure

• SMS consent is not shared with third parties for marketing purposes
• SMS is used only for service-related communications

6. Sharing of Information

We may share your information only in the following cases:

• With service providers (e.g., verification, processing, CRM tools)
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your explicit consent

We do not sell your personal information.

7. Data Security

We implement reasonable security measures including:

• Encryption
• Secure servers
• Access controls

However, no system is 100% secure. You provide information at your own risk.

8. Your Rights

You have the right to:

• Opt-out of communications
• Request deletion of your data
• Update or correct your information

To make a request, contact:
📧 contact@adaxahome.com

9. Children’s Privacy

This website is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

Your continued use of the website means you accept the updated policy.